At Kunverter.com, we strive to provide the best services to meet your needs. Our policy regarding returns and refunds is straightforward and aims to ensure fairness and transparency.
1. Refund Eligibility
Refunds are only applicable in the following circumstances:
- If we are unable to deliver the service as promised.
- If there is a failure to provide the agreed-upon service within the specified time frame.
2. Refund Process
In the event that we are unable to deliver the service:
- You may request a refund within 14 days of the scheduled delivery date.
- Refund requests can be initiated by contacting our customer support team at support@kunverter.com.
- All refund requests will be reviewed and processed within 7-10 business days.
3. Conditions for Refund
Refunds will only be processed under the following conditions:
- The service was not delivered due to factors within Kunverter.com‘s control.
- Proof of payment and any relevant service agreements must be provided.
- Refunds will be processed using the original payment method.
4. Non-Refundable Cases
- Refunds will not be applicable for services that have been delivered or where the delivery was attempted but could not be completed due to reasons beyond our control (such as incorrect information provided by the client).
- Changes in personal circumstances, including but not limited to, the client no longer requiring the service, will not be grounds for a refund.
5. Amendments to the Policy
We reserve the right to modify this return and refund policy at any time. Any changes will be posted on our website, and continued use of our services implies acceptance of the updated terms.
If you have any questions regarding this policy, please contact us at support@kunverter.com.